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Dear Kathleen,
I am writing to thank you and commend your excellent service. You demonstrated outstanding professionalism in helping me re-finance my home. You have been sensitive, knowledgeable, humble, flexible, open, brutally honest and remarkably creative in making my first experience with an independent mortgage lender a thoroughly satisfying and enjoyable one. After many years of depending on a bank to serve me well, I finally understand what it means to have someone take a true interest in my mortgage needs.
I must admit that I was at first disarmed by your immediate focus on my long-term financial goals—on where I want to be, and what I want to do, in two years, three years, five years and beyond. But I quickly came to realize that your concern for my overall well being only exemplifies good business practice. You conduct yourself according to a credo—so rare today, unfortunately—in which the finest business transactions are characterized more by genuine care and respect than by competitive rates or premiums.
Thank you, Kathleen. I will enthusiastically recommend you to anyone—whether they ask or not!
Sincerely,
Stewart Dudley
Vice-president Stiff Sentences Inc.
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Kathleen Caught has been a lease client of mine and I have to admit on a personal level this lady has personality galore. She knows what she wants and goes for it. I guess that would make her a go getter on one level however without the aggression that is seen so often in today's business world. It is nice to watch Kathleen continue to grow with every endeavour that she tackles. Reading her book and articles show what an inspiration she is to others. I would recommend Kathleen as a Mortgage Specialist because of her honesty and attention to detail. I would recommend Kathleen as a great person to deal with on every level.
Mike Kean www.aadaleaseexchangenetwork.com
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